Privacy Policy

In this Privacy Policy (β€œPolicy”) Hipex B.V. (β€œHipex”, β€œwe”, β€œus”, β€œour”) states how we collect and use your data, and with whom we share your data. This Policy regards our use of personal data we collect from you on or via www.hipex.io (the β€œWebsite”).

What personal data do we collect?

"Personal Data" is all data relating to an identified or identifiable person; with an identifiable person being someone who can be directly or indirectly identified. We collect the following Personal Data from you:

  • Name, address, and city;
  • E-mail address;
  • Telephone number;
  • IP address; and
  • Information about the use of the Website.

How do we collect your Personal Data?

We, and our service providers, collect Personal Data in a variety of ways, including: Via the Website We collect Personal Data via the Website, for example, when you sign up for a newsletter or complete a contact form. Via cookies and similar technologies We collect Personal Data via cookies and similar technologies. For more information, see our Cookie Policy.

How do we use your Personal Data?

We, and our service providers, use your Personal Information for the following purposes: Sending newsletters and/or marketing-related materials To send you marketing-related emails regarding our services and news about Hipex. We send these messages if you have given your permission for this, or if we have a legitimate interest in doing so. Personalising your experience on the Website To try to understand your preferences, so that we can tailor the Website to your preference. We personalise your experience on the Website if you have given your consent for that or if we have a legitimate interest in doing so. We also use your Personal Data, in so far as it is permitted, for other legitimate business purposes, including management analyses, audits, compliance of laws and regulations, Hipex policies, within the framework of handling complaints and relevant investigations and communications, and for legal and administrative activities. We also use your Personal Data to conduct investigations of illegal activities, to establish or exercise our rights and to comply with requests from governments and law enforcement officials.

With whom do we share your Personal Data?

We share your Personal Data with: Our service providers, to facilitate this service: Bookkeeping software, such as: Exact Online Personalisation, such as: Datatrics Marketing Analytics, such as: Google Analytics Furthermore, we also use and share your Personal Data when necessary or appropriate, especially if we have a legal obligation or legitimate interest in doing so: To comply with applicable laws. This may include laws outside your country of residence. To comply with requests from public and government institutions. These may include institutions outside your country of residence. To cooperate with law enforcement officials. For example, if we receive requests and warrants from law enforcement officials. For other legal reasons. To enforce our terms and policies; and to protect our rights, privacy, safety or property, and/or yours or others’. * In connection with a sale or business transaction. We have a legitimate interest in disclosing or transferring your Personal Data to a third party in the event of a reorganisation, merger, sale, joint venture, transfer, conveyance or other alienation of all or part of our business activities, assets or shares (including in regards to bankruptcy or similar procedures). Such third parties may, for example, be an acquiring entity and its advisors. #

How long do we keep your Personal Data for?

We’ll keep your Personal Data for as long as necessary or permitted in light of the purposes for which the Personal Data was collected or used (see the section β€œHow do we use your Personal Data? ”), unless required by law or regulations to keep your Personal Data shorter or longer. We keep the Personal Data that we use for sending newsletters and/or marketing-related materials until you unsubscribe from the newsletter or marketing materials. We keep the Personal Data that we use to personalise your experience on the Website for twelve (12) months.

Contact details

You can reach Hipex via the contact details below: Hipex B.V. DPO: Johan van de Pol Herenstraat 49A 3911 JB Rhenen johan@hipex.io +31 (0)85 888 77 54

Rights of Individuals

If you have any questions or concerns about how we collect and use your Personal Data, please contact us at info@hipex.io or contact our Data Protection Officer via johan@hipex.io. If you wish to exercise your right to access, correction or deletion of your Personal Data, if you would like a copy of your Personal Data, if you would like to exercise your right to portability, or if you would like to ask us to restrict the processing of your Personal Data or to object to this processing, please contact us via johan@hipex.io or by post. You also have the right to file a complaint with the Dutch Data Protection Authority.